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Logistics Account Executive at Epes Logistics Services, Inc., Charlotte, NC

Epes Logistics Services, Inc is an organization focused on growth and is dedicated to being a leader in transportation logistics.  We offer truck load services and transportation management  services. In addition, we offer services, which include managing the movement of LTL, truckload, ocean; creating customized management reports, such as freight analysis reports, carrier transit analyses, and detailed invoice reports; managing shipment process, including audits of costs and services. Epes was incorporated in 1931 and is based in Greensboro, North Carolina.


ELSI has consistently created value for our customers through outstanding service and focus on continuous improvement.  We have maintained financial stability through carefully executed budgets and detailed strategic planning.  We believe that the continuous improvement of people and processes is the key driver to success. We strive for progress by maintaining a culture that encourages and rewards employee growth. 

POSITION SUMMARY

The overall responsibility of the Logistics Account Executive for Epes Logistics Services, Inc. is to develop book of business with both current and new accounts. The LAE will also act as the liaison between client, carrier, shipper, and receiver while managing the movement of the client’s goods, ensuring that they are picked up, transported and delivered on time to meet or exceed the client’s expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  •  Telemarket to develop current and new business opportunities for Epes Logistics.  Build a portfolio of clients by researching and seeking out prospects via sales calls.
  •  Develop a target account list that will be subject to continual additions.
  •  Determine unprofitable or below-market rates within customer rate schedule and propose  increases or adjustments as needed.
  •  Determine and evaluate customer needs, prepare sales presentations, negotiate and formulate rate proposals, provide needed customer service follow-up, and prepare sales correspondence as needed.
  •  Resolve customer concerns and complaints.  Talk with customers by phone on a daily basis, identifying stated needs and developing programs to meet customer expectations.
  •  Enter into AS400 orders for load pick-ups which will provide accurate customer billing and carrier settlements.
  •  Coordinate designated carrier-to-customer pick-up with time of pick-up, delivery, and special instructions as directed by the customer.
  •  Responsible for securing adequate capacity for freight booked.
  •  Responsible for decisions and implementation of pick-up and delivery to ensure customer requirements are met.
  •  Responsible for tracking and tracing loads enroute, scheduled for pick-up, and those with delivery status.
  •  Responsible for tracking affiliate carriers via AS400 for on-time service.
  •  Responsible for handling complaints concerning billing or service rendered on capacity side.
  •  Coordinate and monitor performance of affiliate and partner carriers.
  •  Work with dedicated carriers to ensure commitments are met.
  •  Adhere to and comply with Federal, State, DOT, OSHA, and Company rules and regulations.
  •  Demonstrates support to the Epes Carriers, Inc. Quality Management System and its objectives, as applicable.
  • Work with the Vice President of Quality to establish and promote a true quality improvement process to include the Quality Management System at the company with the involvement of all personnel.

 


 


 

DESIRABLE QUALIFICATIONS

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Minimum of 2 years of transportation/logistics sales experience.
  • Minimum of 2 years of transportation/logistics operations experience.
  • Excellent work history with proven track record.
  • College degree in marketing, business, transportation or related field.
  • Strong computer/PC skills (Excel, Word) including typing.
  • Professional, clean, neat appearance.
  • Ability to pass drug test.
  • Valid driver license with good driving record.
  • No convictions of felonies or serious crimes.
  • Ability to travel as needed.









Keywords: sales, account executive, freight boker, logistics, logistics specialist, transportation, freight, trucking, carrier, freight carrier, transportation logistics, truckload services, transportation management services, LTL, truckload, ocean, customized management reports, freight analysis, carrier transit analyses, managing shipment process. audits, costs, services, freight brokerage.




Source: HR 1st Search